Kathmandu Snapshots: Urban Perspectives on Government Responsiveness
A study from Wards 6 and 33Since the last local elections were held in 1997, drastic changes have taken place in the Nepal.From the point of view of urban governance, Nepal’s towns and cities have expanded rapidly.The Kathmandu Valley has grown especially rapidly – from a population of about 1.6 million in 2001 to a population of about 2.5 million in 2011. This unexpected and unplanned growth has proven a challenge to many aspects of city life. A daily evident toll has been seen in physical infrastructure such as roads, water supply, and garbage collection. With the influx of migrants,the nature of social dynamics and ties in Kathmandu’s neighbourhoods have also changed. The systems by which residents communicate, organize themselves, and negotiate with each other and the state has altered. In this changed context, there is limited information on the nature of day-to-day problems faced by citizens and the manner in which neighbourhoods organize. Since its inception three years ago, GalliGalli has been working to better understand the pressing issues and the dynamics between key players in the neighbourhoods of Kathmandu. One part of that effort was a brief survey and interviews conducted over a period of six months.
The survey and interviews focused on the following:
- - Understand and map citizen perceptions on delivery of six basic infrastructure services.
- - Untangle the nature of the problems faced by citizens in accessing each of the infrastructure services, and what alternatives, if any, they sought.
- - Explore the existing complaints mechanisms, especially the role of local mediating institutions/individuals such as Tol Sudhar Samitis and political representatives.
We hope you find the infographics, and the accompanying text, interesting. This is but a snapshot of our work. You can find the full report here.
- - GalliGalli Citizen Grievance Mapping Final Report Citizen Grievance Mapping at Ward Level
Our work was focused on two wards – 33 and 6 – in the Kathmandu Valley. Within these wards,the work took place in two areas with Tol Sudhar Samitis, or neighbourhood improvement associations, and one without such associations in each ward. The targeted areas in each ward are as follows:
- Ward 33
- - Shastri Marg Tol Upabhokta Samiti
- - Rudramarg Tol Sudhar Samiti
- - Gyan Bhairav Yuva Club, Gyaneshwar (Non-TSS Area)
- Ward 6
- - Saraswatinagar Sudhar Sangh
- - Shantinagar Upabhokta Samiti
- - Kumarigal, Boudha (Non-TSS Area)